Shipping & Handling
Properly completed orders will be shipped according to the service guidelines listed below. Orders are properly completed after credit card authorizations are obtained and shipping address is confirmed. In addition, Zippo reserves the right to hold any order for suspected fraud. Orders that cannot be properly completed will be cancelled and the customer will be notified.
Unfortunately we are unable to split ship orders to different addresses. We are happy to ship your order where you need it to go, but you will need to place a separate order for each address that you need items shipped to. Shipping and handling rates, as well as applicable sales taxes, apply for each delivery address.
We are happy to ship to addresses within India. We are unable to ship to international addresses. If you are outside of India, please visit the authorized Zippo retailer in your country.
Due to carrier shipping regulations, Zippo windproof lighters are shipped without lighter fluid. To use your Zippo lighter, fill with Zippo premium lighter fluid.
There are several products like: fuel, lighter fluid, Classic and Slim lighter gift sets that must ship standard ground due to carrier restrictions. If you order other products within an order that includes one of these products, expedited shipping is not a valid option for shipping.
After Credit / Debit card verification, your order will reach you from Bangalore, Karnataka within 5 to 7 business days. Orders that include customized product will reach you in 10 to 15 business days. You can check on current order status by logging into your account.
Orders are shipped Monday through Friday only. We are closed on Saturday, Sunday & Major Holidays.
Customized Product Shipping
Customized products will reach you within 10-15 days. Your customized product and any other product in your order will reach you via chosen method after the required 10-15 business day customization period. (Please note that if your custom order includes items that have shipping restrictions you will not be able to expedite your order.)
We do not accept C.O.D. deliveries.
You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Zippo will not replace the contents of the package. Thank you for your cooperation.