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Support Centre

MY ORDERS

Access your account information here. Check the status of an order or track the location of an existing order.

Track My Order
Check Status

STORE INFORMATION

Find detailed information about the Zippo.com website. Several topics on the ordering process, and Customize It! products can be found below.

Order FAQ
Sales & Promotion Codes
Sales Tax
Shipping & Handling
Returns & Exchanges
Orders/Cancellations
Zippo.in Accounts

CUSTOMIZE IT! INFORMATION

Detailed information about Customize It! products can be found below.

Design Tips
Customized Product Policy

REPAIRS

We know that behind every Zippo product sent for repair is an owner depending on our promise to get it back in working order. Browse the links below for information about product repairs.

Classic Windproof Lighter

PRODUCT INFORMATION

Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.

Product Instructions
Product Care
Safety Data

ABOUT US

Learn more about Zippo.

About

CONTACT US

Would you like to speak with a Zippo representative? Fill out one of our "Contact Us" forms to submit your request or inquiries.

Online Orders
General Inquiries
Request To Sell Products
Contact Information

PRIVACY & LEGAL

For legal information, browse the links below.

Privacy Policy